Terms of Service

Last updated: March 01, 2026

1. Introduction and Acceptance

Welcome to Volnest ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our automated cryptocurrency trading platform and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

2. Service Description

Volnest provides an automated cryptocurrency trading platform utilizing the DVI (Dual Volatility Investments) algorithm. Our Services include:

  • Automated trading strategies based on grid trading and options principles
  • Integration with supported cryptocurrency exchanges (Gate.io, Binance)
  • Real-time monitoring and analytics of trading performance
  • Portfolio management and fund allocation tools

3. Registration and Account Responsibilities

3.1 Account Creation

To use our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Be at least 18 years old or the age of legal majority in your jurisdiction
  • Comply with all applicable laws and regulations
3.2 Account Security

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. API Keys and Exchange Integration

4.1 API Key Management

When connecting your exchange account, you agree to:

  • Provide only API keys with Read and Spot Trading permissions
  • NEVER grant withdrawal permissions to Volnest API keys
  • Keep your API keys confidential and secure
  • Maintain your own exchange account in good standing
4.2 Fund Custody

IMPORTANT: Volnest NEVER takes custody of your funds. Your cryptocurrency assets always remain in your exchange account. Volnest only executes trades on your behalf through API integration.

5. Fees and Payments

5.1 Performance Fee

Volnest charges a performance fee of 30% on realized profits only. This fee structure ensures our interests are aligned with yours - we only profit when you profit.

5.2 No Hidden Fees

There are no setup fees, monthly subscription fees, or hidden charges. The only fee is our 30% performance fee on profits.

5.3 Exchange Fees

You are responsible for all exchange trading fees, withdrawal fees, and other charges imposed by your cryptocurrency exchange.

5.4 Fee Changes

We reserve the right to modify our fee structure with 30 days notice to existing users. Continued use of the Services after fee changes constitutes acceptance of the new fees.

6. Risk Disclosure and Liability

IMPORTANT RISK WARNING

Cryptocurrency trading involves substantial risk of loss. Past performance does not guarantee future results. You may lose some or all of your invested capital.

6.1 No Guarantee of Profits

While our algorithms are designed to generate consistent returns, we make NO GUARANTEE of profits. Market conditions, volatility, and other factors beyond our control can result in losses.

6.2 Your Responsibility

You acknowledge that:

  • You understand the risks of cryptocurrency trading
  • You are solely responsible for your investment decisions
  • You should only invest amounts you can afford to lose
  • You have performed your own due diligence
6.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOLNEST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

7. Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive data including API keys
  • Secure HTTPS connections
  • Regular security audits and updates
  • Access controls and authentication measures

8. Service Availability and Modifications

8.1 Uptime

We strive to maintain 24/7 service availability. However, we do not guarantee uninterrupted access and may need to suspend Services for maintenance, updates, or due to circumstances beyond our control.

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable notice to users.

9. Prohibited Activities

You agree NOT to:

  • Use the Services for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to our systems or user accounts
  • Interfere with or disrupt the Services or servers
  • Use automated systems or software to extract data from the Services
  • Impersonate any person or entity or misrepresent your affiliation
  • Engage in any form of market manipulation or fraud

10. Termination

10.1 Your Rights

You may terminate your account at any time by contacting us. Upon termination, you must disconnect all API keys and cease using our Services.

10.2 Our Rights

We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include violation of these Terms, fraudulent activity, or extended inactivity.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body], except where prohibited by law.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our website and updating the "Last updated" date.

Your continued use of the Services after any changes indicates your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: support@volnest.com
  • Website: www.volnest.com
Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.